Privacy Policy

At wovenwhim, your privacy is at the heart of everything we do. We truly value the trust you place in us, and we are committed to keeping your personal information safe and secure. This Privacy Policy is here to guide you through the types of information we collect, how we use it, your rights when it comes to sharing it, and how you can reach out to us with any privacy-related questions. We also outline the steps we’ve taken to ensure your data is always protected.

Our Promise: Rest assured, wovenwhim will never sell, rent, or share your personal information with third parties for marketing purposes.

1. The Information We Collect

We collect personal information in several ways – from your interactions with our site, purchases, and inquiries with customer support. Specifically, we may collect:

  • Personal & Contact Information: Your name, email, delivery and billing addresses, order history, customer service interactions, and any other personal details you choose to share.

  • Transaction Details: Information related to your payment, such as payment method, card type, and partial card numbers.

  • Technical Information: Your IP address, browser type, operating system, device location, and other technical details (excluding passwords).

  • Marketing Preferences: Your preferences for receiving promotional communications and how you’d like us to contact you.

2. The Information You Provide

When you engage with our website, you voluntarily share personal information like your name, email, address, product preferences, purchase history, reviews, photos, videos, and even social connections. We value what you share and use it to create a more tailored experience for you.

3. How We Use Your Information

We use the information you provide to:

  • Personalize communication and suggest products that suit your taste and preferences.

  • Continuously improve our services based on your feedback and purchase history.

  • Provide seamless customer support and assist with any inquiries you may have.

  • Manage your orders, payments, and deliveries with ease.

  • Ensure you receive exceptional service before, during, and after your purchase.

4. Cookies, Web Analytics, and Social Sharing

To offer you an optimized and personalized experience, wovenwhim uses cookies, Google Analytics, web server logs, and web beacons:

  • Cookies: Remember your preferences, keep your shopping cart intact, and customize your browsing experience, including language and currency settings.

  • Google Analytics: Track website usage and help us improve the user experience.

  • Social Sharing: Enable easy sharing of your favorite products and content with friends and followers on social media.

You have the option to accept or decline cookies. However, declining may limit certain features on our site. To opt-out of Google Analytics, visit Google Analytics Opt-out.

5. Email and Text Notifications

If you wish, we’ll send you email or text alerts about exciting updates, offers, and new arrivals. We keep messages to a minimum and never charge you for this service. If you wish to stop receiving notifications, simply contact us at [email protected].

6. Data Sharing Policy

We only share your personal information with trusted partners who help us provide excellent service, including:

  • Payment processors, banks, and delivery carriers.

  • Technology and marketing partners who support the operation of our website.

  • Government authorities if required by law.

We’ll never share your data unnecessarily, and we make sure it’s always protected.

7. Security Measures

Your data’s security is a top priority for us. We take every measure to safeguard your information, including:

  • Storing your data on secure, encrypted servers.

  • Using SSL encryption for safe payment processing.

  • Relying on trusted third-party payment processors like PayPal to minimize risks.

While no system can guarantee 100% security, we are constantly enhancing our security practices to protect your personal information.

8. Data Retention

We keep your personal data for as long as your account remains active or as needed to provide you with our services. Some data may be retained longer due to legal requirements or to prevent fraud.

9. Your Right to Withdraw Consent

You have the right to withdraw your consent for data processing at any time. However, this may limit your access to certain services. To review, update, or delete your data, simply reach out to us at [email protected].

10. Reviewing and Updating Your Data

You are entitled to review, correct, or delete your personal information. We may ask for identity verification to process such requests. Please contact us at [email protected] to exercise these rights.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be clearly communicated on this page and, if necessary, via email. We recommend checking this page regularly to stay informed about how we protect your information.

Thank you for choosing wovenwhim. We are devoted to protecting your privacy and providing you with a safe, enjoyable shopping experience.